Whilst we take great care to store your sperm under ideal and safe conditions via a continuous monitoring system, circumstances, such as Natural Disasters and other “Acts of God” could affect the safe keeping of your sperm. If your sperm are compromised by any such incident you will be immediately informed.
On-going contact with the clinic is encouraged. It is THE PATIENTS responsibility to contact the clinic if ANY contact details have changed i.e. change of address, email or phone number. If the clinic is unable to easily contact you, this is considered abandonment of your sperm and your case will be forwarded to the Internal Ethics Committee for review and possible disposal.